Benchmarks

85 ‘European’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 86 leading e-commerce sites within Europe. Each of the 86 European sites has been manually rated across 1182 different e-commerce UX elements, all based on Baymard’s 150,000+ hours of UX research.

This is a sub-set of the full benchmark which includes 319 ecommerce sites.

Case Studies

See all in-depth case studies below, or scroll down to see their individual and collective performance in the interactive scatterplot. You can also view the case study examples organized by type of page.

‘European’ Case Studies

Deep dive into the performance and page designs of the 85 case studies.

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Benchmark UX Performances
Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

1182 Guidelines

Desktop Web

422 Guidelines

Homepage & Category

31 Guidelines

On-Site Search

26 Guidelines

Product Lists & Filtering

68 Guidelines

Product Page

102 Guidelines

Cart & Checkout

116 Guidelines

Customer Accounts

37 Guidelines

Site-Wide Features

15 Guidelines

Order Tracking & Returns

27 Guidelines

Mobile Web

408 Guidelines

Mobile App

352 Guidelines

85 ‘European’ Sites
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